Colorado Hospital Association
Home >

Contracted Services: Ensuring Compliance with the Centers for Medicare and Medicaid Services, The Joint Commission and Det Norske Veritas Healthcare Webinar


This webinar is scheduled for Thursday, August 29th from 8 - 10 am MT.


Contracted services have been under scrutiny by the Joint Commission (TJC), the Centers for Medicare and Medicaid Services (CMS) and Det Norske Veritas (DNV). The reason the CMS and TJC require hospitals to have a process in place to evaluate contracted services. The evaluation ensures staff compliance with the provisions contained in the contract regulations, including standards of oversight from the hospital’s board. Whether the hospital uses its own employees or contractors, the hospital is liable for evaluating contracted services to ensure patients receive the highest quality care.

This webinar will cover contract requirements for hospitals accredited by TJC, the CMS hospital CoPs for contracts, TJC’s contract tracer, CMS and TJC telemedicine standards and the standards for hospitals accredited by DNV.


Sue Dill Calloway, President, Patient Safety and Health Care Education and Consulting
Sue Dill Calloway has been a nurse attorney and consultant for more than 30 years. Currently, she is president of Patient Safety and Healthcare Education & Consulting. She was previously the chief learning officer for the Emergency Medicine Patient Safety Foundation.

Learning Objectives
  • Discuss the contract standard in the Joint Commission leadership chapter
  • Discuss the section in the CMS hospital conditions of participation (CoPs) that set forth requirements for contracted services
  • Explain how the same level of care is required whether the hospital provides the services directly or through contracted services
  • Identify the CMS requirement that explains how the hospital board has to make sure contract services are reviewed as part of the quality assurance and performance improvement process
  • Explain how hospitals accredited by DNV must also follow their contract management standards

Target Audience
This program is geared towards, but not limited to, C-Suite, contract management staff, accreditation and regulation personnel, risk and quality improvement managers/directors, TJC coordinators, nursing educators, credentialing committee members, compliance officers, hospital legal counsel and others involved with contract services.

Register online with the link below. 

Registration fee: $195 per member, per connection (The fee is for one phone line or computer log-in with unlimited participants. For each additional line/connection there will be an additional charge)

Registration deadline: Wednesday, August 28

Webinar Instructions and Materials

Prior to the webinar, you will receive instructions for accessing the webinar, along with the slide presentation via email. If your email address changes, you do not receive an email with instructions from CHA or if you are unable to download or open presentation materials, please contact CHA prior to the webinar at or 720.330.6024.

Registration for this event is closed.

My Registrations

No registrations found.
   Core Version: