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Centers for Medicaid and Medicare Services Hospital Restraint and Seclusion: Navigating the Most Problematic CMS Standards and Proposed Changes Webinar


This webinar is scheduled for Tuesday, November 12th from 8 - 10 am MT.


Restraint and seclusion is a “hot spot” with both the Centers for Medicaid and Medicare Services (CMS) and the Joint Commission and is a common area where hospitals are cited for being out of compliance. The restraint policy is one of the hardest to write and understand in health care today. This session will help simplify the CMS 50-page interpretive guidelines and will provide a crosswalk to the Joint Commission standards.

The speaker will discuss the requirements for an internal log and will review what must be documented in the medical record. She will also discuss the reporting requirements for patients who die within 24 hours of being restrained.


Sue Dill Calloway, President, Patient Safety and Health Care Education and Consulting
Sue Dill Calloway has been a nurse attorney and consultant for more than 30 years. Currently, she is president of Patient Safety and Healthcare Education & Consulting. She was previously the chief learning officer for the Emergency Medicine Patient Safety Foundation.

Learning Objectives
  • List what hospitals must document in the internal log if a patient dies within 24 hours of being restrained with two soft wrist restraints
  • Describe the CMS restraint education requirements for hospital staff
  • Explain the CMS education requirements for staff who order restraints
  • Discuss the specific items CMS requires be documented in the medical record for the one-hour face-to-face evaluation on patients who are violent and/or self-destructive

Target Audience
This program is geared towards, but not limited to, nurses and physicians with direct patient care, CMO, CNO, COO, nurse educator, risk manager, patient safety officer, PI director, TJC coordinator, quality director, hospital legal counsel, compliance officers, accreditation and regulation staff. Others that should attend include staff who remove and apply restraints as part of their care, such as radiology techs, ultra sound technologists and transport staff.

Register online with the link below. 

Registration fee: $195 per member, per connection (The fee is for one phone line or computer log-in with unlimited participants. For each additional line/connection there will be an additional charge)

Registration deadline: Monday, Nov. 11

Webinar Instructions and Materials

Prior to the webinar, you will receive instructions for accessing the webinar, along with the slide presentation via email. If your email address changes, you do not receive an email with instructions from CHA or if you are unable to download or open presentation materials, please contact CHA prior to the webinar at or 720.330.6024.

Registration for this event is closed.

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